Family violence and elder abuse
Your local Community Law Centre can provide free initial legal advice and information.
Age Concern provides a range of resources on aspects of life for older people including elder abuse.
Phone: (04) 801 9338
Elder Abuse Response Service (EARS)
Helpline: 0800 32 668 65
With this confidential 24-hour, free-phone helpline, registered nurses will listen and provide information and support about elder abuse – whether the caller is calling on their own behalf or is concerned about a friend or family member. Callers will then be referred to local elder abuse services to get the help they need.
This Family Court webpage provides pamphlets and other information giving an overview of how family violence is dealt with in the courts and how protection orders can help keep people safe from family violence. The website also provides information on responding to a protection order application.
You can access the pamphlets online, or you can order hard copies by contacting the Family Court on:
These forms, and a guide for how to complete a protection order application, are available at
Family Court fee waiver forms
These forms are available here:
Independent Police Conduct Authority
Contact: Independent Police Conduct Authority, PO Box 5025, Wellington 6145
Phone: (04) 499 2050
The IPCA receives and investigates complaints against the police. A complaint form is available online.
“Family violence” (Law Society pamphlet)
Access pamphlets online or order hardcopies from the New Zealand Law Society.
Phone: (04) 472 7837
Women’s Refuge provides 24-hour support, advocacy and accommodation for women and their children experiencing family violence.
Phone: 0800 REFUGE (0800 733 843)
Women’s Refuge provides a free phone line for people anywhere in New Zealand. Get information, advice and support about family violence as well as help in a crisis.
A range of resources and fact sheets are available online.
Phone: (04) 802 5078
Family Violence – It’s Not OK
Phone: 0800 456 450
“It’s not OK” is a community-driven behaviour change campaign to reduce family violence in New Zealand. Its goal is to change attitudes and behaviour that tolerate any kind of family violence. The website has resources for families who are experiencing abuse. It’s not OK is an initiative housed within the Ministry of Social Development.
Family violence and disabled people
Family violence and migrant families