COVID-19 response

If you are looking for the latest legal information relating current Coronavirus laws in New Zealand, check out our new section: Coronavirus and the Law.

Accident compensation (ACC)

Other resources

Community Law

www.communitylaw.org.nz

Your local Community Law Centre can provide free initial legal advice and information.

Accident Compensation Corporation (ACC)

www.acc.co.nz

Claims

Claims helpline: 0800 101 996
Treatment Injury and Sexual Abuse (sensitive claims): 0800 735 566
Accidental death: 0800 101 996
Deaf community fax: 0800 332 354
Email: claims@acc.co.nz

General enquiries

Phone: (04) 816 7400
Email: information@acc.co.nz

Health and Disability Commissioner

www.hdc.org.nz

Health and Disability advocates are available to help users of health services make complaints about their health service provider. Health and Disability advocates are free.

Complaints and appeals

Office of the Complaints Investigator

Phone: 0800 650 222
Email: complaints@acc.co.nz

Sexual abuse claims (“Sensitive” claims)

ACC Sensitive Claims team

Phone: 0800 735 566
Email: sensitiveclaims@acc.co.nz

Find Support website – www.findsupport.co.nz

This is an ACC website that will help you find information and support. You can click on “Find a therapist” on the home page to find a therapist in your area who can help you begin the process of making an ACC claim.

Support organisations

Sexual abuse support centres

www.toah-nnest.org.nz/get-help

TOAHNNEST: Te Ohakii a Hine – National Network for Ending Sexual Violence Together has a list of places where you can get help.

Medical Council of NZ

www.mcnz.org.nz

The Medical Council registers doctors in New Zealand and has responsibilities in the areas of standards, conduct and competence.

Privacy Commissioner

www.privacy.org.nz

The Privacy Commissioner has a wide range of functions, including investigating complaints about breaches of privacy, running education programmes, and examining proposed legislation and how it may affect individual privacy.

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