Resolving employment problems
Your local Community Law Centre can provide free initial legal advice if you’re facing problems at work.
Ministry of Business, Innovation & Employment
The Employment Relations website of the Ministry of Business, Innovation & Employment has a range of information on personal grievances, mediation, the Employment Relations Authority and the Employment Court. This includes a pamphlet contained information on all those topics, called “Solving Problems at Work”.
Free phone 0800 20 90 20, for general enquiries about resolving employment problems.
Labour inspectors monitor and enforce minimum employment conditions. To refer a problem to a labour inspector, you contact the Ministry of Business, Innovation & Employment on: Free phone 0800 20 90 20
Employment Relations Authority
If you’re unable to settle at mediation, the next step is to file your claim in the Employment Relations Authority. For more information, visit the Authority’s website.
New Zealand Council of Trade Unions, Te Kauae Kaimahi
Phone: (04) 385 1334
Union members should contact their union for support in resolving problems at work.
Immigration New Zealand
Free phone: 0508 558 855
The Immigration New Zealand website has extensive information about the various types of visas and other immigration issues. There is also specific information on human trafficking and the help that’s available for people trapped in these situations.