Dealing with Work and Income
Your local Community Law Centre can provide free initial legal advice and, depending on your situation, may be able to provide ongoing support.
Work and Income
Phone: 0800 559 009
This website contains information about who qualifies for the different benefits and payments and how to apply for them.
For information about the benefit rates that apply from 1 April 2020, visit:
Beneficiary advocacy groups
There’s likely to be an advocacy group for beneficiaries in your area. Look for them online. If you’re not able to find one, contact your local Citizens Advice Bureau (see below).
Auckland Action Against Poverty
AAAP provides a free advocacy service for people dealing with Work and Income. They have also published a 30-page “Beneficiary Rights Booklet”, which you can download from their ‘Resources’ page.
Address: 120 Church St, Onehunga, Auckland 1061
Citizens Advice Bureau
Phone: 0800 FOR CAB (0800 367 222)
Every Citizens Advice Bureau has volunteers who can provide information, particularly on where to access beneficiary advocacy services.