Dealing with Work and Income

Where to go for more support

Community Law

www.communitylaw.org.nz

Your local Community Law Centre can provide free initial legal advice and, depending on your situation, may be able to provide ongoing support.

Work and Income

www.workandincome.govt.nz

Phone: 0800 559 009

This website contains information about who qualifies for the different benefits and payments and how to apply for them.

Benefit rates

For information about the benefit rates that apply from 1 April 2021, visit:

www.workandincome.govt.nz/products/benefit-rates/benefit-rates-april-2021.html

Beneficiary advocacy groups

There’s likely to be an advocacy group for beneficiaries in your area. Look for them online. If you’re not able to find one, contact your local Citizens Advice Bureau (see below).

Auckland Action Against Poverty

www.aaap.org.nz

Phone: (09) 634 0591

AAAP provides a free advocacy service for people dealing with Work and Income. They have also published a 30-page “Beneficiary Rights Booklet”, which you can download from their ‘Resources’ page.

Address: 120 Church St, Onehunga, Auckland 1061
Email: advocates@aaap.org.nz

Citizens Advice Bureau

www.cab.org.nz

Phone: 0800 FOR CAB (0800 367 222)

Every Citizens Advice Bureau has volunteers who can provide information, particularly on where to access beneficiary advocacy services.