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Moving out: When and how tenancies end

Giving notice to end a tenancy due to family violence

Two days’ notice for family violence

Residential Tenancies Act 1986, s 56B Family Violence Act 2018, s 9

Family violence survivors are able to quickly leave a fixed-term or periodic tenancy by giving two days’ notice to the landlord, along with appropriate evidence. Family violence includes physical abuse, sexual abuse, and psychological abuse.

This means that you don’t need to pay rent after the withdrawal date. The law requires you to give notice to each remaining tenant at least a day after the withdrawal date, but you don’t need to tell them the reason why you’re leaving or give them any evidence.

What proof do I have to show?

The Tenancy website has a list of the kinds of evidence that can be accepted, here (or, go to: tenancy.govt.nz, select “ending a tenancy” and navigate to “withdrawal from a tenancy following family violence”). Examples of accepted evidence include:

  • a statutory declaration
  • a letter or email from a medical professional, a social worker, or a family violence service provider
  • a Police Safety Order, a Protection Order or charging document relating to the family violence that was issued during the tenancy.

What happens after I withdraw?

Once you leave the house or flat, the remaining tenants will get reduced rent for two weeks – or, if you were the only tenant, the tenancy automatically ends. If the remaining tenants are concerned about making rent, they can apply for a Tenancy Tribunal Order to end the tenancy because of unreasonable hardship. For more about this process, see: “When can I request to end the tenancy through the Tenancy Tribunal?”

Is my information confidential?

It’s illegal for your landlord to tell anyone about your situation, unless they have your consent. They may speak about it confidentially if they’re seeking legal advice.

For more information on protections from family violence, see: “Family violence and elder abuse”.

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Tenancy and housing

Where to go for more support

Community Law

Your local Community Law Centre can provide you with free initial legal advice.

Find your local Community Law Centre online: www.communitylaw.org.nz/our-law-centres

Tenancy Services – Ministry of Business, Innovation and Employment (MBIE)

MBIE’s Tenancy Services section provides information to tenants and to landlords. It also provides dispute-resolution services.

Website: www.tenancy.govt.nz
Tenancy advice: 0800 83 62 62 (0800 TENANCY). Free translation services are available.
Bond enquiries: 0800 737 666. Free translation services are available.

Ministry of Social Development – Work and Income (WINZ)

Work and Income assess eligibility for social housing provided by Kāinga Ora and other registered community housing providers. WINZ also calculates income-related rent for social housing and conducts tenancy reviews.

Website: www.workandincome.govt.nz/housing/index.html
Phone: 0800 559 009
Email: www.workandincome.govt.nz/housing/nowhere-to-stay/index.html
Email: www.workandincome.govt.nz/housing/find-a-house/who-can-get-public-housing.html
Email: www.workandincome.govt.nz/housing/find-a-house/apply-for-public-housing.html

Kāinga Ora (formerly Housing New Zealand)

Kāinga Ora manages New Zealand’s public housing and places people in public homes.  Kāinga Ora’s website provides information for existing and prospective tenants.

Website: www.kaingaora.govt.nz
Phone: 0800 801 601
Office locations: kaingaora.govt.nz/our-locations
When to contact Kāinga Ora vs Work and Income resource: kaingaora.govt.nz/tenants-and-communities/renting-a-home

Note: to apply for a Kāinga Ora home, you need to contact Work and Income – “Ministry of Social Development – Work and Income (WINZ)” above.

Tenancy Tribunal

The Tenancy Tribunal can help you if you have an issue with a tenant or landlord that you can’t solve yourself. The Tribunal will hear both sides of the argument and can issue an order that is legally binding.

Information on how to apply to the Tenancy Tribunal: www.tenancy.govt.nz/disputes/Tribunal/making-an-application

Aratohu Tenant Advocacy

The Aratohu Tenant Advocacy is a comprehensive online resource that provides support and guidance to tenants and their advocates.

Website: tenant.aratohu.nz
Facebook:
www.facebook.com/groups/genderbridge

Tenants Protection Association Auckland (TPA)

The Tenants Protection Association provides advocacy and support to renters in Auckland.

Website: tpaauckland.org.nz
Phone: 09 360 1473

Manawatū Tenants’ Union

The Manawatū Tenants’ Union provides advocacy and support to renters in the Manawatū region.

Website: www.mtu.org.nz
Email: info@mtu.org.nz
Phone: 06 357 7435

Renters United

Renters United is an organisation for renters in Wellington. They focus on organising renters and campaigning to make renting better for everyone.

Website: rentersunited.org.nz
Online contact form: rentersunited.org.nz/contact
Instagram: www.instagram.com/fairrentnow
Facebook: www.facebook.com/rentersunitednz

Community Housing Regulatory Authority

The Community Housing Regulatory Authority registers and regulates community housing providers.

Website: chra.hud.govt.nz
Email: CHRA@hud.govt.nz
Phone: 0800 141 411

Citizens Advice Bureau (CAB)

CAB provides free, confidential and independent information and advice.  See CAB’s website for valuable information on a range of topics.

Website: www.cab.org.nz
Phone: 0800 367 222
Facebook: www.facebook.com/citizensadvicenz

Find your local CAB office: www.cab.org.nz/find-a-cab

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