Some Community Law Centres prefer you to make appointments, while others run drop-in sessions where you don’t need an appointment.
Many centres provide specialist lawyers (for example, employment, family or immigration lawyers) at particular times. Many also provide outreach legal help – we come out to your suburb, town or marae so that you don’t have to come to us.
Some centres have Kaupapa Māori teams, with Māori lawyers and support workers, who can provide legal help within a tikanga Māori framework.
We’ll work through the different choices and solutions available to you. Usually you’ll have more than one option. We can help you work out which solution best suits you, and help you to achieve it – perhaps by drafting a letter, or an agreement, or by contacting the other party.
You should also bring any “paperwork” about your legal problem – for example, a summons to appear in court, a copy of a protection order, your employment contract or your tenancy agreement.
Some Community Law Centres can also organise face-to-face interpreting services, provided by Interpreting New Zealand. You will need to check that your local centre offers this, and make an appointment in advance. Interpreting New Zealand also provides sign language interpreters.
This means we will open a file for you at our office and work alongside you until you’ve found a solution to your legal issue.
It’s important to know we can only give you ongoing help if you meet our eligibility requirements.
We only represent a very small number of people. Whether we can represent you will depend on whether you meet our eligibility criteria.
Before going to court, or instead of court, you may want to think about mediation. Mediation can be useful in many situations, including in relationships, work, community, commercial and ACC disputes – in fact any situation when two or more parties are unable to resolve a problem by themselves.
Some Community Law Centres offer mediation in-house, and others partnership with different agencies to provide mediation.
If both parties agree to mediation, a mediator will work with you both to try to reach agreement. A mediator doesn’t make the final decision – mediation continues until both parties agree.
Contact your local Community Law Centre to find out how they can connect you with a mediation service in your area.
Community Law is well-connected with Restorative Justice programmes, in which victims and offenders meet in a safe and private environment, in an attempt to deal with the aftermath of an offence.
Some Community Law Centres are also involved with their local Community or Iwi Justice Panels, which focus on trying to keep people out of jail, by finding appropriate, community-based solutions to the harm caused by crime.
Contact your local Community Law Centre to find out more.
Check out Frequently Asked Questions and Answers related to COVID-19 on our website here
Most Community Law Centres have returned to their normal face-to-face free legal services during Level 1. Find the contact details of your nearest Community Law Centre here
You will also find out useful information on our Community Law Manual Facebook page.