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Your home & neighbourhood

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Where to go for more support

General information about neighbourhood issues

Community Law

Your local Community Law Centre can provide you with free initial legal advice.

Find your local Community Law Centre online: www.communitylaw.org.nz/our-law-centres

Citizens Advice Bureau (CAB)

CAB provides free, confidential and independent information and advice. Your local CAB may be able to help you work your way through a problem with your neighbour.

Website: www.cab.org.nz
Phone: 0800 367 222
Facebook: www.facebook.com/citizensadvicenz

Find your local CAB office: www.cab.org.nz/find-a-cab

Consumer NZ

Consumer NZ provides information on a range of neighbourhood problems.

Website: www.consumer.org.nz/search?query=neighbours
Email: info@consumer.org.nz
Phone: 0800 266 786

Kāinga Ora (formerly Housing New Zealand)

Kāinga Ora can assist you if you have a problem with a Kāinga Ora neighbour.

Website: www.kaingaora.govt.nz
Phone: 0800 801 601
Office locations: www.kaingaora.govt.nz/our-locations

Neighbourhood Support New Zealand (NSNZ)

NSNZ is a nationwide community-led movement that brings people and neighbourhoods together to create safe, resilient, and connected communities.

Website: www.neighbourhoodsupport.co.nz
Email: info@neighbourhoodsupport.co.nz
Phone: 0800 4 NEIGHBOURS (0800 463 444)
Instagram: www.instagram.com/neighbourhoodsupportnz
Facebook: www.facebook.com/neighbourhoodsupportnz

New Zealand Law Society

The Law Society has helpful information about disputes between neighbours.

Website: www.lawsociety.org.nz/for-the-public/common-legal-issues/disputes-between-your-neighbours

Dogs

Animal Control

You can contact your local animal control team about your neighbour’s barking dog.

Find your local animal control here: www.animalcontrol.org.nz

SPCA New Zealand

Contact your local SPCA if you are concerned about the welfare of your neighbour’s dog.

Website: www.spca.nz
Find your local SPCA: www.spca.nz/report-animal-cruelty
For information on some of the legal responsibilities of pet owners, go to: www.spca.nz/what-we-do/seek-justice/animal-welfare-act

Ministry for Primary Industries

To read the Code of Welfare: Dogs or regulations relating to dogs, see MPI’s website.

Code of Welfare: www.mpi.govt.nz/dmsdocument/46030-Code-of-Welfare-Dog
Regulations: www.mpi.govt.nz/protection-and-response/animal-welfare/guide-to-the-animal-welfare-care-and-procedures-regulations

 

Getting help if you’re homeless

Women’s refuge

Women’s Refuge provides safe accommodation for women and children experiencing family violence.

Find your local women’s refuge: womensrefuge.org.nz/contact-us/find-your-local-refuge

Support in Auckland

Housing First is a group of providers covering all of Auckland. The providers may be able to assist you with access to housing, but if they cannot, they will connect you with services that can.

Website: www.housingfirst.co.nz/homelessness
Providers: www.housingfirst.co.nz/help
Email: info@housingfirst.co.nz

The Auckland City Mission has two central buildings in the central city that can provide temporary housing for up to three months. Contact Auckland City Mission if you would like to apply.

Website: www.aucklandcitymission.org.nz/get-help/accommodation
Phone: 09 303 9266

Support in Hamilton and Tauranga

The People’s Project can support you with access to housing in Hamilton and Tauranga. They also provide other related support such as access to physical or mental health services, employment, or mentoring a relationship with a landlord.

Website: www.thepeoplesproject.org.nz/get-help
Tauranga email: tauranga@thepeoplesproject.org.nz
Tauranga phone: 0800 198 010
Hamilton email: info@thepeoplesproject.org.nz
Hamilton phone: 0800 437 348

Awhina House offers transitional housing support for women who are homeless in Tauranga.

Website: www.healthpoint.co.nz/community-health-and-social-services/social/awhina-house
Email: support@awhinahouse.org.nz
Phone: 07 777 0944

Help in Wellington

Downtown Community Ministry (DCM) is the leading social service in Wellington working with people who are experiencing homelessness – in particular, those who are rough sleeping or without shelter.

Website: www.dcm.org.nz
Email: office@dcm.org.nz
Phone: 0800 119 689

Support in Christchurch

The Christchurch City Mission provides emergency beds to people in Christchurch that have nowhere else to go. They also have Whakaora Kāinga transitional housing, which provides communal transitional living.

Website: www.citymission.org.nz/homelessness-and-housing
Email: info@citymission.org.nz
Phone: 0800 787 855
Whakaora Kāinga: www.citymission.org.nz/whakaora-kainga-transitional-housing

Support in Dunedin

Dunedin Night Shelter provides emergency accommodation and a transitional housing programme in Dunedin.

Website: www.dunedinnightshelter.co.nz
Email: info@dunedinnightshelter
Phone: 0800 745 569

End of Chapter

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Neighbourhood life

Where to go for more support

General information about neighbourhood issues

Community Law

Your local Community Law Centre can provide you with free initial legal advice.

Find your local Community Law Centre online: www.communitylaw.org.nz/our-law-centres

Citizens Advice Bureau (CAB)

CAB provides free, confidential and independent information and advice. Your local CAB may be able to help you work your way through a problem with your neighbour.

Website: www.cab.org.nz
Phone: 0800 367 222
Facebook: www.facebook.com/citizensadvicenz

Find your local CAB office: www.cab.org.nz/find-a-cab

Consumer NZ

Consumer NZ provides information on a range of neighbourhood problems.

Website: www.consumer.org.nz/search?query=neighbours
Email: info@consumer.org.nz
Phone: 0800 266 786

Help in Wellington

Downtown Community Ministry (DCM) is the leading social service in Wellington working with people who are experiencing homelessness – in particular, those who are rough sleeping or without shelter.

Website: www.dcm.org.nz
Email: office@dcm.org.nz
Phone: 0800 119 689

Support in Christchurch

The Christchurch City Mission provides emergency beds to people in Christchurch that have nowhere else to go. They also have Whakaora Kāinga transitional housing, which provides communal transitional living.

Website: www.citymission.org.nz/homelessness-and-housing
Email: info@citymission.org.nz
Phone: 0800 787 855
Whakaora Kāinga: www.citymission.org.nz/whakaora-kainga-transitional-housing

Support in Dunedin

Dunedin Night Shelter provides emergency accommodation and a transitional housing programme in Dunedin.

Website: www.dunedinnightshelter.co.nz
Email: info@dunedinnightshelter
Phone: 0800 745 569

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