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Individual rights & freedoms

Getting healthcare

Gender-affirming healthcare

Some people need surgery or medical treatment to affirm their gender or sex. Some gender-affirming healthcare is available for free through the public health system, other gender-affirming treatments are only available self-funded, and some are not available in New Zealand.

Funding for genital reconstruction surgery

The Ministry of Health recently created the “Gender Affirming (Genital) Surgery Service” to help trans people access publicly funded gender affirming genital reconstruction surgery. There is only one surgeon in New Zealand who can perform these surgeries, and the funding is limited. The average wait time for publicly funded surgery is 10-13 years.

The specific types of reconstruction surgery available include surgery to construct a penis (metoidioplasty or phalloplasty) and surgery to construct a vagina and vulva (vaginoplasty).

How do I start the process to get gender-affirming genital reconstruction surgery?

Getting a referral for a First Surgical Assessment (“FSA”)

First, talk to your usual GP. In some regions, your GP can refer you to the waiting list for a “first surgical assessment” (FSA).

If your GP cannot do this, they can refer you to a specialist who can, and ask them to refer you to a transgender health professional. This is usually a sexual health physician or a specialist in hormone-related treatments. In some cases, your GP might be a transgender health professional themselves.

To be eligible for a FSA referral, you will need to have a psychological appointment. If you have already had one in relation to starting hormones, you won’t need another one until you reach the top of the FSA waitlist.

The transgender health professional will give you more information about the options available for gender-affirming surgery, and what the eligibility requirements are. If you both agree, they will refer you to see a surgeon for an FSA.

Waiting and preparing for your FSA

There are currently long wait times for an FSA. You’ll be asked to complete a review form once every 12 months while you are waiting for an appointment date to be set.

When you are near the top of the FSA waiting list, you’ll be sent additional forms, which will ask for specific health information, including your BMI and questions about smoking and vaping. If you don’t meet the eligibility requirements at this stage (for example, if you were required to stop smoking but you didn’t), you will be removed from the waiting list.

When the appointment date is set, you’ll be asked to complete some further forms. You’ll also be given more information about what to expect in the assessment.

At your FSA

At your FSA, you’ll meet with a surgeon and discuss the surgery in more detail. The surgeon will give you information about the surgical techniques they can offer, and answer any questions you have.

If you want to go ahead with the surgery, the surgeon will give you information about the timeframe for receiving the surgery and any steps you need to take next.

Funding for top surgery and other gender-affirming surgeries

Other types of surgery are sometimes available through public funding. These include:

  • top surgery (removing or constructing breasts)
  • uterus removal (hysterectomy)
  • ovary removal (oophorectomy)
  • testicle removal (orchidectomy)

If you are interested in any of these treatments, you can talk to your GP about your next steps.

Funding for non-surgical gender-affirming treatments

Public funding is also available for some non-surgical gender-affirming treatments. These include:

  • Hormone therapy
  • Your GP can prescribe you hormones as part of your gender-affirming care. To do so, they just need to complete a screening with you. If they don’t feel confident doing this, they might refer you to an endocrinologist or a psychologist first.
  • Hair removal and voice therapy

Gender Minorities Aotearoa has free and low-cost hair removal clinics for trans people in Wellington, Tauranga, Whangārei, and Auckland. You don’t need a medical certificate to access these clinics. To find out more, see: “Where to go for more support” at the bottom of this page.

You can get funding for voice therapy or permanent facial hair removal through Work & Income if you meet the financial requirements for a “disability allowance”. You don’t have to be on a benefit to access this funding. In most cases, if you are a single adult, you just need to earn less than $786.69 per week before tax.

You will need a medical certificate from a doctor or specialist to access this funding from Work & Income, which says this is an “essential medical treatment” for a medical condition you are diagnosed with. The “medical condition” can include gender dysphoria.

Self-funding your gender-affirming healthcare

If you are denied public finding, you may still be able to get your healthcare if you fund it yourself.

In some circumstances, it is possible to withdraw funding for surgeries from your KiwiSaver, if you have one. This is done on a case-by-case basis. You will need to talk with your KiwiSaver provider to find out their policies.

Some surgeries and hormone medications are not publicly funded, but are available in Aotearoa if you can self-fund. You can find information about these treatments on the Gender Minorities Aotearoa website, here (or go to genderminorities.com and search: “Gender affirming hormone treatment – a guide for patients”).

You can also talk with your GP or specialist about the treatments available through self-funding.

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Sex, gender and sexual orientation

Where to go for more support

Legal information and support groups

Community Law

Your local Community Law Centre can provide you with free initial legal advice.

Find your local Community Law Centre online: www.communitylaw.org.nz/our-law-centres

Access the free “Lag Law: Your Rights Inside Prison and on Release” book.  This book contains practical answers to common questions relating to prisoner rights, including transgender rights in prison. A useful guide for people going to prison, in prison, or getting out of prison and their whānau.

Online: www.communitylaw.org.nz/community-law-manual/prisoners-rights-chapter-1-before-prison-the-criminal-court-process/before-prison-the-criminal-court-process
Email for a hard copy: laglaw@wclc.org.nz
Phone: Community Law Wellington and Hutt Valley – 04 499 2928

InsideOUT

InsideOUT is a national organisation that provides workshops, resources and support to help make schools, community organisations and workplaces inclusive for rainbow people.

Website:  www.insideout.org.nz
Email:  hello@insideout.org.nz
Phone:  027 331 4507
Instagram:  www.instagram.com/insideoutkoaro
Facebook:  www.facebook.com/insideoutkoaro

Gender Minorities Aotearoa

Gender Minorities Aotearoa is a nationwide organisation providing support and information to transgender people.

Website: www.genderminorities.com
Email: support@genderminorities.com
Phone: 04 385 0611

Naming New Zealand

Naming NZ is an organisation to help transgender, gender-diverse and intersex youth with updating their identity documents to correctly reflect their sex and gender.

Website: www.ry.org.nz/namingnz

Intersex Aotearoa

Intersex Aotearoa are an intersex-led education, lobbying, advocacy and peer support organisation in Aotearoa, welcoming all people with intersex variations in Aotearoa, whānau and friends.

Website: www.intersexaotearoa.org
Email: info@intersexaotearoa.org
Instagram: www.instagram.com/intersexyaotearoa
Facebook: www.facebook.com/intersexaotearoa

Genderbridge

Genderbridge is a peer-to-peer transgender community organisation providing support to transgender and gender-diverse people, their whānau and friends throughout Aotearoa New Zealand.

Facebook: www.facebook.com/groups/genderbridge

OutLine

OutLine is a confidential, free, all-ages support line that provides rainbow specialist counselling and trans and non-binary peer support. Call for free from 6pm-9pm.

Website: www.outline.org.nz
Phone: 0800 688 5463
Instagram: www.instagram.com/OUTlineAotearoa
Facebook: www.facebook.com/outlineaotearoa

Rainbow Rights in Aotearoa

RainbowYOUTH and YouthLaw have collaborated to provide information about the various legal rights afforded to people living in Aotearoa, and how they relate to queer, intersex and gender diverse people.

Website: www.rainbowrights.nz

Rainbow Youth

RainbowYOUTH provides a number of services for queer and gender-diverse youth and their wider communities all across Aotearoa.

Website: www.ry.org.nz
Instagram: www.instagram.com/rainbowyouth
Facebook: www.facebook.com/rainbowyouth

Q Youth

Q Youth is a charity run by youth for youth in Nelson. Q Youth provides support, training and education to rainbow youth, friends, family and whānau.

Website: www.qyouthnz.com
Email: office.q.youth@gmail.com

Government departments, agencies and courts

Department of Internal Affairs

The Department of Internal Affairs processes applications to legally change your name.

Website: www.govt.nz/browse/passports-citizenship-and-identity/changing-your-name/change-your-own-name
Phone: 0800 22 52 52

NZ Transport Agency

The NZTA deals with changes to drivers’ licences, including changing your name or gender on your driver’s licence.

Website: www.nzta.govt.nz/driver-licences/renewing-replacing-and-updating/updating-your-licence
Phone: 0800 822 422

Te Whatu Ora/Health New Zealand

Te Whatu Ora has guidance for health professionals dealing with transgender people and information on gender affirming surgeries.

Website: www.tewhatuora.govt.nz/our-health-system/preventative-healthwellness/providing-health-services-for-transgender-people

Te Kāhui Tika Tangata/Human Rights Commission

See the Human Rights Commission website for information about human rights and discrimination in Aotearoa. It outlines how you can make a complaint to the Commission.

Website: www.tikatangata.org.nz or www.hrc.co.nz
Email: infoline@hrc.co.nz
Phone: 0800 496 877 (0800 4 YOUR RIGHTS)

To make a complaint online, download a complaint form or find out more about the complaints process: www.tikatangata.org.nz/resources-and-support/make-a-complaint 

Other resource of interest: “To be who I am: Report on the Inquiry into Discrimination Experienced by Transgender People”: www.tikatangata.org.nz/our-work/to-be-who-i-am-report-on-the-inquiry-into-discrimination-experienced-by-transgender-people

Nationwide Health & Disability Advocacy Service

The Nationwide Health & Disability Advocacy Service offers free, independent, and confidential advice to support you making a complaint about health and disability services.

Website: www.advocacy.org.nz
Email: advocacy@advocacy.org.nz
Phone: 0800 555 050

Ministry of Business, Innovation and Employment (MBIE)

MBIE has some guidance for employers with transgender employees.

Website: www.employment.govt.nz/starting-employment/hiring/discrimination-when-hiring/transgender-employees

Department of Corrections

The Prisons Operations Manual Policy outlines the procedure for determining where to place transgender and intersex prisoners in prison (see Movements M.03.05).

Website: www.corrections.govt.nz/resources/policy_and_legislation/Prison-Operations-Manual/Movement/M.03-Specified-gender-and-age-movements/M.03.05-Transgender-prisoner

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