Where to go for more support
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Community Law |
Your local Community Law Centre can provide you with free initial legal advice. Find your local Community Law Centre online: www.communitylaw.org.nz/our-law-centres |
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Tenancy Services – Ministry of Business, Innovation and Employment (MBIE) |
MBIE’s Tenancy Services section provides information to tenants and to landlords. It also provides dispute-resolution services. Free translation services are available. Website: www.tenancy.govt.nz |
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Ministry of Social Development – Work and Income (WINZ) |
Work and Income assess eligibility for social housing provided by Kāinga Ora and other registered community housing providers. WINZ also calculates income-related rent for social housing and conducts tenancy reviews. Website: www.workandincome.govt.nz/housing/index.html |
| Kāinga Ora (formerly Housing New Zealand) |
Kāinga Ora manages New Zealand’s public housing and places people in public homes. Kāinga Ora’s website provides information for existing and prospective tenants. Website: www.kaingaora.govt.nz Note: to apply for a Kāinga Ora home, you need to contact Work and Income – “Ministry of Social Development – Work and Income (WINZ)” above. |
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Tenancy Tribunal |
The Tenancy Tribunal can help you if you have an issue with a tenant or landlord that you can’t solve yourself. The Tribunal will hear both sides of the argument and can issue an order that is legally binding. Information on how to apply to the Tenancy Tribunal: www.tenancy.govt.nz/disputes/Tribunal/making-an-application |
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Aratohu Tenant Advocacy |
The Aratohu Tenant Advocacy is a comprehensive online resource that provides support and guidance to tenants and their advocates. Website: tenant.aratohu.nz |
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Tenants Protection Association Auckland (TPA) |
The Tenants Protection Association provides advocacy and support to renters in Auckland. Website: tpaauckland.org.nz |
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Manawatū Tenants’ Union |
The Manawatū Tenants’ Union provides advocacy and support to renters in the Manawatū region. Website: www.mtu.org.nz |
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Renters United |
Renters United is an organisation for renters in Wellington. They focus on organising renters and campaigning to make renting better for everyone. Website: rentersunited.org.nz |
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Community Housing Regulatory Authority |
The Community Housing Regulatory Authority registers and regulates community housing providers. Website: chra.hud.govt.nz |
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Citizens Advice Bureau (CAB) |
CAB provides free, confidential and independent information and advice. See CAB’s website for valuable information on a range of topics. Website: www.cab.org.nz Find your local CAB office: www.cab.org.nz/find-a-cab |
