Home | Browse Topics | Prisoner's rights | Making complaints about your treatment | Complaints to the Banking Ombudsman

Prisoner's rights

Making complaints about your treatment

Complaints to the Banking Ombudsman

What can the Banking Ombudsman investigate?

What can the Banking Ombudsman investigate?

The Banking Ombudsman is a free and independent dispute resolution service that may be able to help you with complaints you have about your bank – either while you’re in prison or on release. You don’t need a lawyer to take a complaint the Banking Ombudsman.

While you are in prison, you can write to them by post or email, or call them using the following contact details:

Banking Ombudsman Scheme
Freepost 218002
PO Box 25327
Wellington 6146

Phone: 0800 805 950

Email: help@bankomb.org.nz

Did this answer your question?

Making complaints about your treatment

Where to go for more support

Community Law

www.communitylaw.org.nz

Your local Community Law Centre can provide initial free legal advice and information.

Also available as a book

Help the manual

We’re a small team that relies on the generosity of all our supporters. You can make a one-off donation or become a supporter by sponsoring the Manual for a community organisation near you. Every contribution helps us to continue updating and improving our legal information, year after year.

Donate Become a Supporter

Find the Answer to your Legal Question

back to top