Your local Community Law Centre can provide free initial legal advice and information.
Oranga Tamariki / Ministry for Children
Oranga Tamariki / Ministry for Children replaced Child, Youth and Family in April 2017. Its website has a range of information about the care and protection issues discussed in this chapter.
Phone: 0508 FAMILY (0508 326 459)
The Family Court website has a wide variety of pamphlets and other information on issues relating to children. Access pamphlets online or order hard copies:
Phone: 0800 587 847
Barnardos delivers a range of child and family services and early childhood care and education services throughout New Zealand. Barnardos also produces a range of fact sheets about children, parenting, child abuse and neglect, and school and family matters. For more information contact:
Phone: 0800 BARNARDOS (0800 227 627)
Contact the Office of the Children’s Commissioner:
Phone: 0800 224 453
The Office of the Children’s Commissioner looks to ensure that children’s rights are respected and upheld. It advocates for the best interests of all children and young people in New Zealand.
VOYCE – Whakarongo Mai
This is a non-government advocacy service for children and young people in state care. Set up in April 2017, “VOYCE” stands for “Voice of the Young and Care Experienced”.
Phone: 0800 37 66 33
Free text: 234
Youthline provides free counselling, information and referral services.
Women’s Refuge provides 24-hour support, advocacy and accommodation for women and their children experiencing family violence.
Phone: 0800 REFUGE (0800 733 843)
Women’s Refuge provides a free phone line for people anywhere in New Zealand. Get information, advice and support about family violence as well as help in a crisis.
A range of resources and fact sheets are available online.
Phone: (04) 802 5078
Office of the Ombudsman
Free phone: 0800 802 602