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Communtity Law Manual | Accident compensation (ACC) | Challenging an ACC decision

Challenging an ACC decision


If you’re not happy with a decision of the Accident Compensation Corporation (ACC), you can challenge the decision in various ways:

  • by asking for an “administrative review” – this is an internal review by ACC
  • by using mediation or conciliation as an alternative way of resolving the dispute
  • by getting an independent review from outside of ACC
  • by appealing to the District Court and higher courts.

We explain those different processes below.

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