Challenging an ACC decision
If you’re not happy with a decision of the Accident Compensation Corporation (ACC), you can challenge the decision in various ways:
- by asking for an “administrative review” – this is an internal review by ACC
- by using mediation or conciliation as an alternative way of resolving the dispute
- by getting an independent review from outside of ACC
- by appealing to the District Court and higher courts.
We explain those different processes below.