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Jobs & benefits

Getting ongoing extra help

Overview

If you can’t meet your costs, you can apply for extra help, allowances and/or hardship assistance.

This support is available to anyone who meets the criteria. In other words, you can apply even if you’re already getting a main benefit, if you are working but on a low income, or if you used to get a main benefit but your situation has changed.

There are many types of allowances available. Some are income-tested (based on how much you earn), while others are both income-tested and asset-tested (based on both how much you earn and how much savings or other property you have).

The types of extra help and hardship allowances available include:

  • Disability Allowance,
  • Childcare assistance, including:
    • Child Disability Allowance
    • the Childcare Subsidy
    • the Early Learning Payment, and/or
    • the OSCAR subsidy,
  • Accommodation Supplement,
  • Assistance to Transition to Work Grant, New Employment Transition Grant,
  • Payments under the Seasonal Work Assistance Programme, and
  • Assistance with self-employment

If you are getting a main benefit, you are also automatically eligible to get Winter Energy Payments to help with the costs of home heating during winter.

You don’t need to apply. The payments start from 1 May and end on 1 October each year.

Social Security Act 2018, ss 70–74, 219, 220, 319

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Dealing with Work and Income

Where to go for more support

Community Law

Your local Community Law Centre can provide you with free initial legal advice.

Find your local Community Law Centre online: www.communitylaw.org.nz/our-law-centres

Ministry of Social Development – Work and Income (WINZ)

See Work and Income’s website for information on whether you qualify for a benefit and how to apply for them.

Website: www.workandincome.govt.nz
Phone:  0800 559 009

Auckland Action Against Poverty (AAAP)

AAAP is a free nationwide advocacy service for people dealing with Work and Income.

Website: www.aaap.org.nz
Email: advocates@aaap.org.nz
Instagram: www.instagram.com/aucklandactionagainstpoverty
Facebook: www.facebook.com/AAAPNZ/

Helpful resources for beneficiaries: www.aaap.org.nz/resources

Beneficiaries Advocacy and Information Services (BAIS)

BAIS provides free advocacy and support for beneficiaries and low-income families in Auckland’s North Shore, Rodney and Hibiscus Coast districts.

Website: www.bais.org.nz
Phone: 09 444 9543
Instagram: www.instagram.com/bais.northshoreandrodney
Facebook: www.facebook.com/BAISnorthshoreandrodey   

Hutt Valley Benefit Education Service Trust (HV BEST)

The HV BEST provides information and support to beneficiaries in the Hutt Valley. 

Website: www.hvbest.co.nz
Email: hvbest@xtra.co.nz
Phone: 04 529 8108

Beneficiaries & Unwaged Workers Trust (BUWT)

BUWT provides information, advice and support to people on low incomes in Nelson.

Website: www.buwt.wordpress.com
Email: buwtcs@xtra.co.nz
Phone: 03 548 8171
Facebook: www.facebook.com/groups/282105670089970/?locale=pt_PT

Beneficiary Advisory Service (BAS)

The BAS provides information and support to beneficiaries in Christchurch.

Website: www.bas.org.nz
Email: bas.cprc@gmail.com
Phone: 0800 00 00 43
Facebook: www.facebook.com/BeneficiaryAdvisoryService

Citizens Advice Bureau (CAB)

CAB provides free, confidential and independent information and advice. See CAB’s website for valuable information on a range of topics.

Website: www.cab.org.nz
Phone: 0800 367 222
Facebook:  www.facebook.com/citizensadvicenz

Find your local CAB office: www.cab.org.nz/find-a-cab

Zero Data

Zero Data is a new digital support that allows anyone with a mobile device, phone or tablet to access essential Government information for free. No data is used.

Website: www.zero.govt.nz

What do I need do I need for it to work?

  •  The device is on.
  •  The device is connected to Spark, Skinny One NZ, 2Degrees, Slingshot or Orcon.

You can access information from the following agencies:

  • Te Manatū Whakahiato Ora | Ministry of Social Development
  • Te Tāhuhu o te Mātauranga | Ministry of Education
  • Te Tari Taiwhenua | Department of Internal Affairs
  • Te Whatu Ora | Health New Zealand
  • Kāinga Ora | Homes & Communities
  • Te Tāhū o te Ture | Ministry of Justice
  • Te Kaporeihana Āwhina Hunga Whara | Accident Compensation Corporation

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