Challenging an ACC decision
If you are unhappy with a decision made by the Accident Compensation Corporation (ACC), you can challenge the decision through a review and appeal process. The different stages of the process are:
- an administrative review – that is, an internal review by ACC
- mediation and facilitation
- an external review (by FairWay Resolution)
- appeals to the District Court and higher courts.
This process is discussed in more detail below.